Welcome to LemonJR LLC. To protect your rights, we have established the following return policy. Please read it carefully before applying for a return.
Return Request Time: You can submit a return request within 14 days of receiving the goods. Requests submitted after this period may not be processed.
Return Conditions: Returned goods must be in unused condition and not affect resale. Goods should be intact, including the original packaging and accessories. If there are quality issues or damage during shipping, please contact us as soon as possible after receiving the goods.
Return Process: Please contact us via email to submit a return request, providing order information and relevant details. After confirmation, we will provide you with further return guidance. Packages returned without confirmation may not be processed.
Refund Processing Time: After receiving and inspecting the returned goods, we will process the refund within 3-7 business days. The specific arrival time depends on your payment method and payment institution.
Shipping Information
For returns due to product quality issues or incorrect shipments, we will cover the shipping costs. For returns due to personal reasons, the return shipping costs will be borne by the user.
Return Address
LemonJR LLC
950 4th St Apt 103, Santa Monica, CA 90403
Contact Us
If you have any questions about our return policy, please contact us via:
Email: robertlembo7@outlook.com
Phone: +1 (917) 735-9429